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Computer & Technology Support for Poole & Bournemouth

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Tech Medics

5.0

Based on 82 reviews

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Karl Portman

20:42 29 Nov 24

Had an absolutely brilliant experience with Martin at Tech Medics. Quick phone call to get an idea of the problem, then I dropped the PC off and had it back two days later. Excellent communication throughout and an amazing job - so glad to have my desktop fixed.

Anna Klesse

16:03 26 Nov 24

The best, most professional, high end IT doctors I ever dealt with. Martin is absolutely awesome! Anything from custom build, through to soft or hardware support, laptop, PC, drives - absolute GURU. Thank you so much!

Juliet

17:48 08 Nov 24

Xbox one laser replacement. I had Purchased this console second hand and sadly it did not play the discs. Looking for a good local, family business I called Tech Medics who gave me a rough idea of issue and cost over the phone. I dropped it off late Monday afternoon ,it was fixed, collected and we were playing within 24 hours ! Great customer service, exceptional turnaround and a good price for a trusted repair. Thank you.

Lou Bee

21:18 20 Sep 24

Fantastic service from both Martin and his wife, so pleased I found this company. Called this morning to see if they could take a look at my sons xbox that smelt like burning. Not only did Martin let me drop it in this morning, he also cleaned it, diagnosed the problem, carried out the necessary repair and had it all done so I could collect it this afternoon. Highly recommend and will definitely use in the future. Thanks again.

Rachel Huntington

11:09 11 Sep 24

Called Martin as he was recommended by a well known retailer as my son’s iPad’s home button wasn’t working. It was going to be very expensive to fix so he came up with a solution, so that we could continue to use it. A very friendly guy and knew exactly how to resolve the situation without costing me any money. (Although I did offer) as he used his time to help me. I wouldn’t hesitate to use him again if it’s ever needed! Thanks Martin!

Ben

10:45 06 Sep 24

Very Quick and Good at what they do go told the diagnosis of my new PC on Monday would be Thursday and The Tuesday found the Issue and picked up my PC fully working on the Thursday I was meant to find out what was wrong. Couldn't recommend Martin and his Wife any more Friendly, Reasonable Price, Quick to action and reliable.

Thank you so much for fixing my PC it's all up and running now!

Graham Legg

11:42 18 Aug 24

Tremendous service from Martin at Tech Medics. Very quick assessment of my PC‘s problems, part ordered and fitted next day. Also had a well overdue clean up of the inside of the case so that the machine was returned in tip top condition. I thoroughly recommend Martin’s service, all of which was delivered much more quickly than expected. Thank you so much for your kindness and expertise!

Georgie Manners

09:17 16 Aug 24

I took my laptop to martin after being told my another computer repair place that my laptop could not be fixed. Martin got it charging again and fixed all problems. And then even dropped it off to me. For a really good price. Martin and his wife are very friendly lovely people. I cannot thank you enough. My partner has now given Martin his pride and joy Dell. That's how much we would trust them. Martin was up for a challenge. Thank you again. Georgie and Terry x
Please see attached photo. It is Terry's pride and joy that has been sat in the cupboard for over 10 years. It didn't work at all. Again martin worked his magic and had it all fixed and working within a couple of days. Terry is over the moon. It is now taking pride of place in his office. The outer case of the beast had got really sticky and martin suggested a product to use which terry got and has now spent all day cleaning and scraping. And now looks like new again. I was even given a bag of home grown tomatoes from Martins lovely wife. Again thank you so much. I would highly recommend this company x

Lee Jones

14:10 31 Jul 24

Absolutely amazing service he’s so friendly and quick I took my Xbox to get fixed which had been broken for months and he did it so quick definitely recommend I’ll be only going to him in the future

Marie Martin

09:15 29 Jul 24

Fantastic service
Dropped the nintendo switch off at 9 am Monday morning, was done by 4pm the same day.
Fast and reliable.
No hidden cost, was told a price and it stayed that price.
Very Friendly and explained what the problem was.
Thankyou

Adam Roberts

15:49 25 Jul 24

I used Martin’s services for the second time to repair a Nintendo Switch as was very happy with the previous service.
He’s very friendly, efficient and delivers a great service. Would highly recommend.

Crash of Worlds (Brooke)

20:49 22 Jul 24

Brought my gaming laptop in today for cleaning and thermal paste as it was overheating. Within 3 hours it was handed back and is now running much smoother, and was 20 degrees cooler while gaming! Thank you very much Martin!

Kerrie Cox

13:05 16 Jul 24

Thank you very much Martin for getting my laptop up and running! I came to you based on your Google reviews and I wasn’t disappointed! Everything the reviews said, quick, friendly and have done me a massive favour getting my laptop working again! Thank you! 100% would recommend 👍

Christine Elie

13:03 21 Jun 24

Martin has been looking after my PC and laptops for years. Always excellent and prompt service. Highly recommended.

Chris Warren

11:49 13 Jun 24

Contacted tech medics on Tuesday evening to get my Ps5 cleaned. They were incredibly helpful on the phone and I was able to drop of to them that evening as they were open until 8pm. Incredibly fast service and my PS5 was ready for collection by midday the next day! It's now quiet and seems to be just as fast as previous. Thanks for your service! I would highly recommend tech medics!

Georgina Haden

19:27 11 Jun 24

My laptop had a bit of a wobble at a very, very bad time! Martin sorted it out for me quickly and was kind, courteous and very professional. I will certainly be going back if I have any tech problems in the future! Highly recommend!

simon harding

16:13 11 Apr 24

Needed some help retrieving data from a dead macbook pro.
I was recommended Martin, @Tech Medics..
He was very knowledgeable, and a decent guy.
Sorted our problem out quickly, happy wife happy life as they say.
Will definitely use him with any problems of that sort in the future.

Thomas Brough

19:17 23 Feb 24

PS5 brought in for HDMI port repair. Took less than 24hrs, very reasonable price - much cheaper than what I was quoted elsewhere! Really friendly people, would recommend to anyone needing tech repair!

Tom Neal

10:44 21 Feb 24

I recently enquired about fixing my PlayStation 5 hdmi port, it was one of the cheapest quotes I had. And for a small additional fee they cleaned the inside of the console. This work was all done in one day which was amazing as other places were 3-5 working days. I’m extremely happy with this service as I play my PlayStation daily. I would highly recommend this business, they delivered exactly.

Brookie B

16:05 19 Feb 24

Absolute fantastic service! Highly recommended.
Martin saved me a lot of money today and I am very grateful!
Tech Medics can be trusted 100%

natasha wallis

18:46 17 Jan 24

Our ps5 hdmi port was broken, tech medics fixed this for us so quickly and at such a good price, because of further damage that I didn’t know about I called tech medics for help to which I was told to bring it straight back in and they fixed it again, with no charge in the same day… can not recommend highly enough

Sam A

19:38 18 Nov 23

Very quick and effective service. I had an issue with the charging port on my laptop and it was fixed quickly. They offered pick-up and delivery free of charge. They also renewed the thermal paste and cleaned out my laptop as a bonus. I would recommend.

Philip Leach

13:53 15 Nov 23

Fantastic service, PS5 needed fixing as was overheating read through many companies reviews this one had the best and I can see why excellent job, no more overheating!

C. Storey

17:34 13 Oct 23

What a fantastic service. I'd totally ruined my laptop and Martin has made it better than ever. And I even got a lovely cup of tea in the mix. Would definitely recommend/use again. ⭐️⭐️⭐️⭐️⭐️

Isabelle Valentine

14:24 06 Oct 23

Really awesome! They fixed up my PC and found the problem I needed to find. Great service, and really quick!
Honestly the price is very reasonable as another tech place was charging more than double. Really glad I went here, highly recommend!

Sue Nippard

09:31 21 Sep 23

Fantastic service. Martin took my laptop which had been damaged by IFixTech and repaired it quickly and efficiently. Would be willing to give more than 5 stars if I could. Great customer service and very highly recommended.

Jaime wilkinson

18:26 19 Sep 23

Absolutely fantastic service. Emailed in the evenint about an issue with my PS5 responded next morning and picked my console up pretty much straight away (as was in the area) repair completed same day and everything works perfectly! Fantastic service would reccomend!

Janet Andrews

12:42 07 Sep 23

if I could give you a higher star rating I would. I would highly recommend to all as Martin was great and happy to say my laptop is working again. Great service and great price. 😊

Christine Kemp

06:38 06 Sep 23

Great service & advice from Martin at Tech Medics when my laptop failed to turn on. He quickly discovered the problem & although a repair wasn’t possible, he transferred all my data to a new laptop.
Excellent communication throughout the process.
He was recommended to me by Currys in & I can recommend him to you without any reservations.
Thank you Martin!

Janine Ashley

15:58 14 Aug 23

5* service. Dropped my sons PS5 to Martin at 9am, HDMI port fixed including a service. Fixed and ready for pick up by 3pm same day. Fantastic service. Thank you Martin

Lee Bardsley

16:09 10 Aug 23

What a legend! After being let down by another local tech fix company we dropped our switch to tech medics for a charging report repair. The repair was carried out to a perfect standard within less the 24hrs. Top notch service and would highly recommend them.

Ronnie Mcmillan

11:19 08 Aug 23

Dropped my sons Ps5 off on Monday morning as it was overheating/shutting down and also for a USB port replacement. Martin called me within 2 hours to say he'd checked the USB and it didn't need replacing which is very rare these days as many companies would just do it to get the extra income. Picked it up Tuesday morning fully serviced at a good price and couldn't be happier with the service provided.

Alice W

22:11 01 Aug 23

My sons PS5 was overheating and turning off , I called Martin and he said he can service it. All done the same day !!! What an amazing service , I highly recommend his services and any more tech services I need I shall always use Martin now, one VERY happy son today !!!!!!! Thank you Martin

yvonne granger

18:31 01 Aug 23

What fantastic service. Martin was friendly helpful and did an amazing job in super quick time. Highly recommended

Tim Jowett

18:47 16 Jul 23

Great service by Tech Medics again. Called last minute to get my boys ps4 serviced because it was sounding like a helicopter taking off, just in time for his birthday and he promised to get it done - which he did on the same day. Thank you so much. Highly recommended

Phil Parslow

20:03 07 Jul 23

Thanks Martin for the excellent service. We are so grateful you were able to save all our photos and documents. Promise to back them up next time!

Darren Millar

22:16 28 Jun 23

I contacted Martin with regards to a ps5 hdmi port issue. Problem solved the same day. No issue with price at all. A very happy customer. Thanks again 👍

Krzysiek Feru

10:44 28 Mar 23

Knowledge, skills ,professional and affordable!!! 6 stars out of 5 if possible!
Laptop motherboard issue sorted.

Chris Welch

21:30 09 Jan 23

Did a great job fixing my son's PS5 in just 24 hours! Reasonably priced and high quality work makes it easy to recommend too.

tonygolf78

18:01 11 Nov 22

Fantastic communication from Martin. Unbeknownst to me, my console had been previously looked at however Martin clearly explained what had been touched & what he would need to do to rectify. Pricing is very competitive too. The whole experience was excellent, highly recommended!

Phillip Allsop

11:04 29 Oct 22

Fantastic job done on my playstation 4 Pro. It needed a good clean as it was sounding like a hover but now quiet as a mouse. Quick, efficient, reasonable and friendly service. Would definitely recommend.

Mark Duddington

12:05 07 Oct 22

The service I received was efficient, speedy, courteous and good value for money. I would not hesitate to recommend Tech Medics to anyone requiring any form of technical assistance.

Jacob White

16:39 09 Sep 22

My ps5 was in a FIRE! but with only a deep clean he was able to get it fixed the same day I gave it to him, charging a lot less than others (inc sony repair) and he did an amazing job. Would 100% recommend

Teresa Isaacs

11:22 08 Sep 22

I found them to be genuine and honest.

Reasonably priced and fixed in good time, too.

I will likely return shall I need another gadget repaired!

Mitch Finn

10:06 05 Sep 22

Really happy to get my PS3 fixed. Very helpful and friendly service.

Christina Stone

09:38 31 Aug 22

I was experiencing some issues with my custom built, gaming spec PC which I use in my business. I'd tried to resolve it already but was constantly getting 'not responding' when trying to type anything. I gave Martin a call and he said to drop the machine round. Have to say I was slightly nervous leaving my 'baby' in the hands of a stranger but his reviews spoke for themselves and he seemed knowledgeable and professional. The next day he gave me a call to explain the problem and gave me a few different options to solve it. The following day he'd completed the work and I collected my PC, which has been running absolutely perfectly since. So grateful for his quick work, as running my business from my laptop was hard work. Would definitely recommend and use again. Thanks Martin!

James D

21:23 04 Aug 22

Had an xbox series x with a broken hdmi port, tech medics gave me a good quote and replaced faster than most other repair shops could of done very professional service. A great local business that I'm happy to recommend

Esther Lewis

11:06 24 Jun 22

Martin diagnosed a problem with my painfully slow running laptop, explained it fully to me and provided a solution at a reaonable price with no hidden costs added on. He spent time on it to get it up and running again and it's now super-fast and I have the latest Windows 11. A real pleasure to deal with Martin and I have no hesitation in recomending him 5*

Patrick Gough

14:48 06 Jun 22

Martin was fantastic and found a solution to get my MacBook running again in a few hours! Exceptional knowledge, service and customer support.
Was a pleasure to meet him and discover such a good local business. Would highly recommend to everyone.

Richard Coleman

07:43 25 May 22

My son's Nintendo Switch developed a fault reading the SD card. Martin diagnosed a couple of potential causes, reattached a broken connector on the reader and allseemed fine. The following day a slightly different but associated error started happening, do I rang Martin who said without hesitations bring it back in. He completely replaced the Card Reader, fully tested the Switch and didn't charge for the additional time and labour.
I would (and have already) highly recommend Tech Medics for any console problems you might encounter

Sam Blythe

14:03 14 Mar 22

Amazing customer service and turnaround. Would highly recommend.
So glad I used this company, had a PlayStation 5 and my son could not get a picture on his monitor!!
It was out of warranty so feared the worst, Sony said £300 to help me.
Called up Tech Medics as they were local to ask if they could help, Martin knows his stuff (advised probably HDMI port) so had a few things to check. Dropped off on the Monday and picked up a repaired, working and very clean PS5 the next day! My son is so so happy and so am I, as it cost £80 for a new HDMI port instead of £300 for Sony to help!!!

Craig Hill

15:11 16 Aug 21

Great people to deal with, very quick turn around and reasonably priced. Highly recommend

Tom Axon

17:03 21 Jan 21

10/10 would recommend to anyone! Fast service and very professional work! Thanks again

Mir Eskandary

16:24 08 May 20

Very good. Our Nintendo switch was overheating however he fixed the problem. Only took one day. Overall very professional and friendly.

Reuben Domenici

18:30 18 Mar 20

Overdue review! Took my laptop to see Martin a few weeks as the drive was broken. Got it fixed in a day as well fixing a few other problems! Didn't recognise my laptop when he had fixed it, looked brand new! Would definitely recommend :)

Vanessa Harwood

19:23 04 Mar 20

Martin has come to my rescue twice now.. He is very knowledgeable and extremely helpful, and got my gadgets back up and working quickly. Highly recommend.

Lindsay Case

12:34 27 Jan 20

Brilliant, quick and helpful service! Genuine "I can help you" attitude, ps4 back working at home 2 hours later, great stuff!

ChrisHenBar Jennings

18:13 12 Jan 20

Brilliant advice which saved me money. Highly recommended.

Gary Lucken

12:05 05 Jan 20

Fixed my daughters Nintendo Switch very quickly, great service, would def recommend!

Cath Draper

16:35 26 Nov 19

Excellent service, quick turnaround. New replacement laser fitted to PS4 would definitely use again. One happy son!!

Bev Savage

15:58 15 Nov 19

My contacts with Martin are always postive. His knowledge is extensive and his patience with non-tech people like me is impressive. I don't generally write reviews but made this exception for this kind and cabable man!

Chinn3rs TV

18:41 14 Nov 19

Fixed my PS4 Pro fan issue (sounded like a jet). Very fast service, same day turnaround.
5 stars.

Brian Vear

17:42 12 Nov 19

Top guy fixed my laptop in no time made it faster and reasonably priced too

Robert Whiting

12:46 09 Oct 19

Martin did an excellent job of fixing my HDMI port on my PS4. Would definitely recommend.

Jack Flynn

16:25 01 Oct 19

Really great service. Fantastic price, efficient and communicated well when informing me repair had been done. Would definitely recommend!

Jon Weeks

13:57 24 Aug 18

Quick professional service, had a new HDMI port on our ps4 and for a new HDMI less thrown in as well, definately recommend

david robinson

17:54 15 Jul 18

Skilled technician with properly equipped workshop.
Knows what he’s doing and doesn’t charge a fortune, did an HDMI socket repair on a PS4 for me and did a good job, turned it around quickly (2 days) and didn’t charge a fortune.

Very happy with the service and I’d absolutely recommend the chap.

Anett Degiorgio

17:45 14 Jul 18

Very happy with the data transfer from my failing hard drive to another laptop (also purchased from Martin). Professional, trustworthy and knowledgeable. Highly recommended!

Amanda Mitchell

17:03 20 Jun 18

I have used Martin to repair various laptops over several years following a recommendation. He has just put in a new hard drive and extra RAM for me. As always the work was completed very quickly and at a very good price. My laptop now works like new!! Lovely, friendly man who is only too happy to answer questions and offer some very helpful tips regarding computing. Would not take my laptops anywhere else, First class service every time.

Levi Bright

13:00 12 Jun 18

Martin did an amazing job fixing my ps4. It runs perfectly. Really fast repairs for a really good price. I highly recommend Tech Medics.

Richard Davis

11:08 27 Sep 17

WE needed a replacement lap top as our old lap top had become very slow. Thanks to Tech Medics research in supplying a lap top that would best work for our company we now have an excellent piece of equipment. The care and attention provided with setting up the new lap top and the support provided has been first class. 1st Class personal service which is rare to find these days

Owen Tuckett

09:16 19 Sep 17

Excellent service from Martin who built my new desktop. He gave me good advice and did a really good job. He is a really nice guy too, the sort you wouldn't hesitate to have work in your home and I thoroughly recommend Tech Medics.

Adam Green

09:53 27 Aug 17

Very friendly and helpful. Needed my laptop screen replacing and he got it done within 2 working days. Would definitely use again. Highly recommend.

Calvin Fennell

18:23 22 Aug 17

Used tech medics for the first time today and would recommend them to anyone, fast efficient service reasonably priced, and just at the end of the phone if you have any questions as well. Thanks for the great job you did on my computer

Tom Bowen

18:21 09 Aug 17

I've used Techmedics on numerous occasions and for good reason. Not only is the customer service superb but Martin comes through again and again. From phones to laptops, he's fixed them all. He even managed to rescue our beloved photo albums from a corrupt hard drive. I highly recommend Techmedics. A thoroughly deserved five stars!

Penny Brown

07:00 27 Jun 17

Fantastic service received from Martin. He is courteous in not making you feel silly and being very knowledgeable makes tech issues a breeze. Would highly recommend. Thank you for sorting our numerous issues!

Jodie Benjamin

13:47 07 Jun 17

Brilliant service cannot recommend highly enough! Martin at Tech Medics fixed my daughters laptop within 24hrs, even spending out of his own pocket to get the right part in so she could have it back quickly.
I wouldn't go anywhere else!

B Coles

16:56 30 May 17

Good service and good communications. Happy with the repairs on my PS3 and iPad. Would go back and would recommend.

Samandkev Orama

11:45 23 May 17

Repaired and replaced faulty HDMI port on PS4 and threw in additional TLC for this overworked piece of kit plus shiny new HDMI lead.All turned around very quickly and with a professionalism and competence that I would not hesitate to recommend. Will certainly be using Martin at Tech Medics as a go-to for technical support and repair...ps Martin, runs much cooler and quieter now you've sorted it ..thank you